Woodhill Dental Care Training support

The challenge

We met with Paula at an event in Glasgow back in 2010 and she contacted us afterwards to discuss the possibility of 'switching' because the practice wasn't too happy with their present provider.

The solution

We came out and met with Paula and her team a number of times and held various discussions. Paula was keen to choose a plan provider who would take care of the administration side, but also allowed her to implement things as she required and only be there when needed.

We provided detailed financial information, with sensible price-setting, so she could make an informed choice. We helped Woodhill Dental Care and Paula make the switch over from their current provider and ensured this was as easy and stress-free as possible.

What we provided

What our client said

I spoke with a number of plan providers and decided to go with IndepenDent because they offered value for money, and the fact that they were smaller, rather than national, was much more attractive to me. It means that they are more attentive and are willing to give as much, or as little help, as you want from them.

IndepenDent were so helpful and I am really grateful for that. They are very efficient and provide comprehensive training.

I feel as though they make the best effort to set the best plans for their customer by being aware of the practice, the area and the patients. It's refreshing to find a plan provider that isn't just in it for themselves, so I'm really pleased I made the switch.

Paula Mann, Practice Principal

Paula Mann